myat's CV
Profile summary
Dedicated customer care assistant with 4 years of experience across 7 organizations, bringing cross-cultural expertise from the GCC. Skilled in front office operations, visitor management, and complaint resolution. Committed to delivering effective administrative support and maintaining professional service workflows.
Career highlights
Customer Support Operations: Managed daily transaction records and delivery logistics while resolving customer complaints and processing refund requests at OnlineRetailShop.
Front Desk Reception: Handled high-volume inbound calls and visitor registrations for guests at VistaHotel during the 2022 to 2023 period.
Clinic Office Coordination: Coordinates front desk operations and maintains accurate office inventory records to monitor stock levels at NEXTHEALTHWellnessClinic.
Guest Relations Administration: Administered front desk operations and guest relations by executing check-ins, check-outs, and guest requests according to hotel standards.
Key skills
Professional experience
Managed customer support operations and delivery logistics, overseeing daily transaction records and service workflows. Partnered with internal teams to handle packaging, dispatch, and after-sales processes.
- Resolved customer complaints and processed refund requests.
- Maintained digital records of transactions and delivery logistics.
- Supported customer retention through issue resolution.
Handled high-volume inbound calls and managed visitor registrations for guests at the front desk. Maintained professional access credentials and client communication protocols throughout the 2022 to 2023 period.
- Supported corporate and public events through logistical coordination and customer assistance.
- Resolved client concerns directly and escalated complex inquiries to relevant departments.
Coordinates front desk operations in Dubai, greeting clients and visitors while supporting medical and administrative staff to maintain daily office workflows.
- Maintains accurate office inventory records and monitors stock levels to coordinate timely reordering of clinic supplies.
- Ensures the clinic environment remains clean and organized according to established hygiene and professional standards.
- Monitors and reports facility maintenance issues to support a safe working environment.
Administered front desk operations and guest relations under property management direction, coordinating daily service delivery. Handled communications, appointments, and internal messaging to maintain administrative workflow.
- Executed check-ins, check-outs, and guest requests according to established hotel service standards.
- Resolved service issues and responded to inquiries through clear communication channels.
- Logged and communicated guest feedback directly to management teams.
Education
- Yangon
Still in process
Languages
Burmese · Native
English